I help UN agencies and other international organisations share their knowledge and content on Wikimedia. I was Wikimedian in Residence at UNESCO for six years and before that at the Natural History Musuem and Science Museum in London. I also helped organise Wikimania 2014.

I worked to advocate for free education, for policy change and to help UN agencies and other international organisations share their knowledge and content on Wikipedia.

I am a certified coach and have completed the TPC Leadership programme, accredited by ICF and EMCC. I have been a staff member for the youth leadership charity WYSE International for ten years.

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A summary of my work



Advocacy

A large part of my role was advocating for better public education through policy change. This involved convincing UN bodies to change their copyright policies, to stop charging for their publications and spend time and money working with Wikipedia. I designed and ran projects with UNESCO, World Health Organization, FAO, UNEP, UN Human Rights Office, UN Population Fund, UN Women, WIPO and the International Energy Agency. I worked with heads of sections and directors, UN delegations and ambassadors. I explained concepts outside their area of expertise, understood what inspired them, connected the work to their values and led them through the process of how to make the policy changes.




Partnerships

My work focussed on relationship building, finding shared goals between organisations and designing projects that benefitted all partners. This work involved developing proposals and running my own projects with UN agencies. I also supported many other Wikipedia staff to work with the UN through introductions, information, running events and using connections to navigate bureaucracy. I know many of the heads of publishing across the UN well.



Strategy and planning

I have planned most of the work Wikipedia has done with the UN, I’ve planned multi year projects with several UN agencies, convinced them to fund them and have written several formal partnership agreements. I came up with the idea of Wikipedian in Residence at UNESCO (the first Wikipedia position in an Intergovernmental Organisation) and found the funding to run the project for 6 years. My grant was the most Wikipedia community supported funding application of any project they have funded. I also wrote part of the Wikipedia 2030 strategy for partnerships.



Community organising

I have a lot of experience working with large international communities to help them solve problems. I have written much of the user documentation for Wikidata (Wikipedia’s database) through research and working with experts to explain complicated concepts and solve structural issues. I’ve been a staff member for the youth leadership charity WYSE International for 10 years, a very large international network of young people who are working towards global goals. I have produced several communication campaigns, including social media campaigns with UN agencies.




Wikipedia articles

I have written 100s of articles on a wide range of topics including developing ways to generate articles from data from reliable sources. I've written on topics including; Plants, environment, people, organisations, companies, products, animals, places and concepts.




My work in detail



Advocacy

Advocating for better public education through policy change




I have convinced and supported many UN agencies to release some or all of their content under an open licence, allowing everyone to use and share their content including Wikipedia. This was the first time any of these agencies had changed their copyright policies, often despite a loss of revenue and sense of loss of control of the content.

The work involved connecting people to a sense of purpose and a larger narrative around the value of public education and connecting to their values around fairness and opportunity. There was also an element of trust in my ability to help them through the process. This was done through:

  1. Presentations to head of UN communication and publishing departments.

  2. Practical support, connecting lawyers in the UN to lawyers in Wikipedia.

  3. Writing a lot of documentation on how to open licensing work and how to share it with Wikipedia.

  4. Staff training to give UN staff a sense of agency and understanding of what a policy change means in practice.

  5. Building prototype projects to show proof of concept before a complete change in policy happens.


  • UN Environment Programme: I helped them open licence their flagship publications and share the content in Wikipedia.

  • UN Human Rights Office: I introduced staff to working with Wikipedia and planned the first steps of the work done by Wikimedia Argentina to improve the quality and quantity of human rights content on Wikipedia.

  • UN Food and Agriculture Organization: I helped them open licence their flagship publications and trained their staff to add the content to Wikipedia.

  • UN Women: I supported them in a prototype project to open licence graphics about maternal health.

  • World Health Organization: I worked with them to openly licence a first set of 100 graphics and images.

  • World Intellectual Property Organization: I uploaded a large amount of content from their archives to build a case study for other agencies.

  • International Energy Agency: I advised them on changing their copyright policy and trained their staff to add their content to Wikipedia.

  • Nordic Council: Supported them to release their flagship publications under an open licence.




Presentations about Wikipedia





Wikipedia official comment on the UNESCO Open Education Recommendation


The UNESCO Open Education Recommendation (the highest level of international policy document UNESCO has) is an agreement by all governments that all teaching, learning and research materials in any medium produced by governments will be made available at no-cost access, use, adaptation and redistribution. I was able to get the Wikimedia Foundation (the charity that hosts Wikipedia) invited to the consultation, all of Wikipedia’s feedback was integrated into the final recommendation.




Wiki4Women: the first UN led project for better representation of women on Wikipedia


Wiki4Women was an International Women's Day event with 200 people attending each year to write about women on Wikipedia. It ran in 2018 and 2019 and included UNESCO delegations and ambassadors and the Director General speaking at the event. It was the first large collaboration between Wikipedia and the UN over several agencies and sites. It helped to raise awareness of the lack of representation of women in the media and allowed us to make connections with UN delegations which we used later for the FindingGLAMs project.

I proposed the event to the head of outreach at UNESCO and was one of the main organisers for it and created the website. In 2019 several satellite events were held by other UN agencies in Bangkok, New Delhi, Almaty, Cairo, Lima, and Buenos Aires which I supported by helping the Wikipedia volunteers understand how to work with the UN.



The 2018 event at UNESCO headquarters in Paris


Audrey Azoulay, director general of UNESCO being interviewed at the event for France 24




Mobile Learning Week booth


Mobile Learning Week is the largest UN education conference, attended by education professionals, ministers and heads of state. I organised the Wikipedia booth for two years, including all the materials. I convinced the conference organising team to provide a booth after the application deadline and to waive the 10,000 euro fee. I collated the materials for the booth, I supported other Wikipedia staff to attend and to apply to deliver talks and connected them with UNESCO staff to meet with. I wrote a guide for running Wikipedia stalls at conferences to help others run stalls at events.



The Wikipedia stall at Mobile Learning Week 2018


Showing Wikipedia working offline through leaflets, a tablet and wifi boxes




Wikimania 2014 community village


I organised the Community Village at Wikimania 2014 (Wikipedias annual conference). I brought in a much wider range of open source projects beyond Wikipedia. The 35 booths helped build collaboration between different groups. I also organised all the attendee materials and ran logistical support throughout the conference.



The community village


Co Founder of Wikipedia, Jimmy Wales, at the village




Wikipedia training events


I’ve run 10s of workshops for different professional groups to learn how to contribute to Wikipedia including:

  • Amnesty International

  • Royal Society

  • Royal Veterinary College

  • UK government Statisticians

  • Wellcome Collection

  • Breast Cancer Care

  • Department for Culture Media and Sport

  • UK Cabinet Office

  • The Royal Society of Chemistry


Me running a workshop at London Zoo for the Zoological Society of London




Partnerships

Relationship building and finding shared goals



Sharing the UN’s most important messages about COVID on Wikipedia


During the pandemic many UN organisations were producing public information about COVID but it was often not reaching a large audience. Millions of people were reading about COVID every day on Wikipedia but Wikipedia contributors were mainly focussed on the medical aspects of the pandemic leaving many topics undocumented. I created a project to work with staff members from several UN agencies (UN Food and Agriculture Organization (FAO, UN Women, UNFPA and UNESCO) and designed a process for them share their most important messages about COVID on Wikipedia. In total 50 paragraphs of information were added to Wikipedia articles which were viewed over 5.4 million times a year across 5 languages.




FindingGLAMs: the first worldwide map of cultural heritage institutions


I was one of 4 people working on the FindingGLAMs project to create the first worldwide map and database of cultural heritage institutions.

The project worked towards making all country's cultural heritage available online through Wikidata (Wikipedia’s database). The database is a free public resource for citizens, educators and people protecting cultural heritage after disasters.

The project was an official collaboration between UNESCO and Wikipedia with Wikipedia providing the network, technical knowledge infrastructure and audience and UNESCO, the subject expertise, contacts and government delegations.

The project imported data on around 35,000 institutions (adding to the 50,000 on Wikipedia). I was the main non technical person working on the project, my work included:

  1. I wrote the presentation given to 50 government ambassadors.

  2. I created an interactive map to explore the data.

  3. I worked with delegations to identify and import cultural heritage datasets.


The prototype interactive map I made allows users to explore all 85,000 cultural heritage institutions and links through to Wikidata, Wikipedia’s database. Future versions are planned with multilingual names and links to Wikipedia. The pink institutions were added by us, blue sites were existing data in Wikidata


Our data being used on an existing tool to explore the sites


Example page from existing tool showing information from Wikipedia, the website etc




Connected Open Heritage: documenting cultural heritage at risk on Wikipedia


The project collated information and photos of cultural heritage at risk around the world and made them available for free on Wikipedia. It also included a photography exhibition in 12 locations including UNESCO headquarters and the United Nations Office at Geneva.

  1. I worked with government delegations and UNESCO staff to collate a list of national registers of heritage at risk eg Iraq.

  2. I was the central organiser for the exhibition, I did the design, organised the production, sourced the images and cleared the content with senior staff at the UNESCO World Heritage Centre.


The Director General of UNESCO, Irina Bokova, visited the exhibition




Generating a Wikipedia article for every known species using datasets


Wikipedia articles are written by hand, 400,000 articles about species have been created over 20 years but there are around 1.9 million species known to science. I created a project to generate Wikipedia articles for all species using external datasets, at least a 550% increase of species articles and an increase of the size of English Wikipedia by 25% overall.

I’ve created:

  1. An outline of the whole process including data sources and how to structure the articles.

  2. A working prototype of an interactive map to visualise species distribution data from any source (taken from Kew’s Plants of the World Online). 1, 2

  3. A working prototype of a list tool to create list Wikipedia articles from an external database.

  4. A partnership with Kew Gardens who manage the worldwide database of plant species.
    I presented to the Kew Gardens senior science research team who approved the project and staff time to support it.


Example article which is generated automatically from the Kew database including an interactive map


Example list article generated from an external database




Wikidata for Education: Linking syllabi to education resources for students out of school during COVID



During the first wave of COVID 94% of students worldwide had their schools and universities closed and in most countries governments were providing very little education even if students had internet access.
I worked on a project matching curricula around the world with educational resources available to reach the learning goals. I worked with the head of education for the Wikimedia Foundation to:

  1. I facilitated all the introductions for the project to take place.

  2. I wrote all of the original description of the concept.

  3. I wrote the descriptions for how the technical aspects of the project would work in practice and did all the community organising and feedback to improve the process of adding the data:


Community discussion on how to model the project correctly



UN text on Wikipedia


I created all the documentation, community consultation and technical work to allow open licence text from any source to be used on Wikipedia and understand how many times it was viewed. I also created a process to systematically scrape information from any blog or other large source of text and include that information in Wikipedia. Several UN agencies and others have used this work to add their knowledge to Wikipedia. Over 50% of these Wikipedia articles are the first result on Google Search and there was no drop in publication downloads meaning a new audience was created for the work.

  1. UNESCO text added to over 300 Wikipedia articles, are read over 4 million times per month.

  2. FAO text added to 60 pages, viewed 6 million times a year.

  3. UN Women text added to 14 pages viewed 2.4 million times a year.

  4. WIPO text added to 8 articles, viewed 375,000 times a year.


  • Step 1: The original publication

  • Step 2: Copying the text into Wikipedia to reach a large audience

  • Step 3: The information from Wikipedia is also shared on Google, Siri, etc.


A metrics tool showing a list of articles using text from a source


A metrics tool showing the total readership of articles using text from a source




UN images on Wikipedia


The UN produces 100,000s of images, many of which are unique. After I worked with several UN agencies to openly licence their content I was able to make the images available on Wikipedia so they could be used in articles. I did the technical work, set up all the metrics tools, uploaded all the initial content and worked with a developer to upload the bulk of the images.

  • UNESCO: I’ve shared around 3000 images which appear on articles that have been read 550 million times in 6 years including 50 different language versions of Wikipedia.

  • UN Food and Agriculture Organization I trained staff members to share graphics from publications which are seen around 10 million times per month on Wikipedia.

  • WIPO: I shared images which are viewed 7.2 million times a year.

  • WHO: I shared images which are viewed 6 million times a year.

  • UN Women: I shared images which are viewed 1.2 million times a year.


A photo of a school in a refugee camp taken by UNESCO used in the English Wikipedia article for the Sustainable Development Goals




UN data on Wikipedia and Google


I worked with several agencies to share their data on Wikidata, (Wikipedia’s database) including:

  1. UNESCO

  2. UN Environment Programme

  3. WIPO


Data I added to Wikipedia appearing in Google search results


Example of data I added to a Wikipedia article for a World Heritage site. Data was added to all World Heritage site articles


Wikiproject United Nations


I wrote the central collaboration portal between the UN and Wikipedia. It was the first ‘Wikiproject’ to span multiple different sites, allowing a wider range of projects to be done.

The site serves two audiences:

  1. UN staff: I provided information explaining Wikipedia and the kinds of work that can be done with it.

  2. Wikipedia contributors: pages to help them find and use UN content on Wikipedia.


Page for UN staff members to understand the kinds of work that can be done with Wikipedia


Example page showing the media and text the UN have released which can be used on Wikipedia articles


Wikiproject United Nations front page outlining the project and the resources available



ActionAid: Reflection-Action consultancy


Myself and Dr Lucie Kaffee were contracted by ActionAid to create a stakeholder map, analysis report and recommendations for their community education website Reflection-Action. The research project examined how to organise their field knowledge online to better educate their staff to deliver their work.




Strategy and planning

Planning much of the work Wikipedia has done with the UN


Wikipedian in Residence project planning


I’ve worked with senior staff in many UN agencies to design project plans for working with Wikipedia based on their goals. These plans were funded by the European Investment Bank, WIPO, UNDP South Africa, UNESCO and the UN Office for Human Rights to recruit staff to run projects. I helped design the job description and was on the interview panel for a number of them.


  • An overall plan for work possible between Wikipedia and the UN.

  • WIPO: Wikimedian in residence, Planned out a programme, and built prototypes,

  • WHO: plan of collaboration

  • FAO: project plan carried out by their staff

  • UNEP: plan of collaboration

  • UN Human Rights Office: project plan

  • UN Women: project plan

  • International Energy Agency: project plan

  • Global Systems Institute, University of Exeter: job description, interview panel




Wikimedia 2030 strategy


I was one of 8 people in the Partnerships Working Group for the 2030 Wikimedia Strategy, many of our recommendations were taken forward into the final 10 recommendations, including the one I wrote the majority of, Identify Topics for Impact.


Identify Topics for Impact recommendation



Partnership agreements


I’ve drafted formal partnership agreements with UNESCO and others. This formalises and provides stability in the relationship, so it doesn’t rely on individual staff interests. It also opens opportunities to attend conferences and at higher levels provides funding for projects.


  • UNESCO and Wikimedia Foundation

  • Wikimedia Sverige and UNESCO archives

  • UNESCO staff loan agreement




WYSE International website


I created the website for the youth leadership charity WYSE International. I collated all the materials and built the site, wrote much of the text and produced most of the photos. I worked with staff to fit the website into the long term strategy for the organisation including partnerships and fundraising.


Example page from the website



Community organising

Working with large international communities to help them solve problems


UN agencies promoting Wikipedia photography competitions on social media


I worked with UNESCO’s social media team to promote Wiki Loves Africa, Wiki Loves Monuments and Wiki Loves Earth who create over 400,000 open licence images a year. The messages reached over 10 million people across Twitter, Instagram and Facebook.


Fundraising


I have successfully applied to the Wikimedia Foundation three times for 1 year grants for my work, the grant applications received the most community votes of any grant they have given. I also wrote part of the EU ‘Youth in Action’ funding application for WYSE International for 80,000 euros.



WYSE International staff


I have been a staff member on the WYSE International, International Leadership Programme 10 times, organising the programme and delivering sessions. This has given me access to a very large international community of young professionals working on projects related to the Sustainable Development Goals.


One of the WYSE International programmes I worked on



Coaching


I’m a trained coach, I received a EMCC Coach Practitioner qualification from The Performance Coach. I have a lot of experience being a coach through the WYSE International, International Leadership Programme.



Wiki Loves Earth Biosphere Reserves and Global Geoparks


I created Wiki Loves Earth Biosphere Reserves: A worldwide competition to photograph nature in Biosphere Reserves, it ran for two years and was promoted by UNESCO social media accounts. 6800 photographs were entered in total.


The website includes an interactive map for each Biosphere Reserve and Global Geopark



Collaborating with UNEP to allow most countries take part in Wiki Loves Earth


A major barrier to Wiki Loves Earth is a lack of lists of sites people could photograph in each country. I worked with UNEP to make their data on protected areas available and write documentation so that now almost all countries in the world have a list of sites for WLE.


Data from the UNEP website Protected Planet can now be used to organise Wiki Loves Monuments in almost every country



Wiki Loves Earth Malta


In collaboration with Wikimedia Malta set up Wiki Loves Earth Malta, the Maltese chapter of Wiki Loves Earth, the second largest photography competition in the world. I organised it being promoted by the national newspaper, the Times of Malta (1, 2) and Friends of the Earth Malta. Over 1000 images were submitted in 2022 and 2023 (1, 2). I created instructions so that it can continue every year, run by Maltese people


Winning images from Wiki Loves Earth Malta 2022



Monmouthpedia


I created the worlds first ‘Wikipedia town’ a community project to write Wikipedia articles about as many things as possible in the town of Monmouth in Wales and connect the information to the physical places through QR codes.

The project was covered widely including the BBC, Guardian, The Verge, Telegraph, Engadget, ABC News, Wall Street Journal, Washington Times and TomoNews (Taiwan). It was also copied by many other towns and cities around the world.


Signs at the entrances to the town


Example plaque with QR code



Writing documentation to solve community issues


I created much of the Wikidata documentation and processes for new users to help solve community problems by lowering barriers to entry including; guides for partner organisations, guides for basic tasks, guides for importing datasets, how to use data and how to keep it standardised.

I created a series of basic guides for potential partners organisations explaining what Wikidata is, the value of working with it


I created much of the documentation for importing data from external sources to help improve the quality of data on Wikidata.

I created much of the basic documentation for new users to expand the community, which is small and very technical meaning many decisions are taken without understanding a topic or being inclusive.


I worked with technical people to write simplified instructions for the most powerful features of Wikidata which were poorly documented.

I wrote much of the documentation for keeping data standardised across Wikidata. When data is inconsistently structured it becomes very difficult to access the correct information.



Other documentation




Wikipedia articles

Wikipedia articles I've started or expanded



Plants

I've written 100s of articles about plants



Environment




People




Organisations




Companies




Products




Animals




Places




Concepts


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